Privacy Policy

Thank you for using KoinoniaForge.org (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you interact with our website, applications, and services that integrate with Google Analytics, various plugins, and Zoho CRM (collectively referred to as the “Services”).

Information We Collect

Personal Information: We may collect personal information that you provide to us when using our Services, such as your name, email address, phone number, and any other information you voluntarily provide.

Usage Information: We may collect information about how you interact with our Services, including your IP address, browser type, device information, and pages visited. This information is collected through cookies and similar technologies.

Use of Information

Personal Information: We use the personal information you provide to us to:

  • Provide, maintain, and improve our Services
  • Respond to your inquiries and fulfill your requests
  • Send you administrative and service-related communications
  • Send you promotional materials and offers if you have opted in to receive them
  • Personalize and tailor your experience with our Services
  • Protect our rights, interests, and safety and those of our users

Usage Information: We use usage information to:

  • Analyze trends, administer our Services, and track users’ movements around our website
  • Understand how users interact with our Services and improve their functionality
  • Customize and enhance the user experience
  • Monitor the effectiveness of our marketing campaigns
  • Data Sharing and Disclosure
Data Sharing and Disclosure

Third-Party Service Providers: We may engage trusted third-party service providers to assist us in operating our Services, such as hosting providers, analytics providers, and customer relationship management platforms. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to maintain its confidentiality.

Integration with Google Analytics: Our Services may integrate with Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses cookies to collect information about your use of our Services. This information is used to analyze user behavior and provide reports to help us understand website traffic and usage patterns. Google Analytics may also share this information with other Google services as outlined in their privacy policies.

Integration with Plugins: Our Services may integrate with various plugins developed by third-party providers. These plugins may collect personal information and usage data in accordance with their respective privacy policies. We encourage you to review the privacy policies of these plugins before providing any personal information.

Integration with Zoho CRM: Our Services may integrate with Zoho CRM, a customer relationship management platform provided by Zoho Corporation. Personal information collected through our Services may be transferred to and stored in Zoho CRM for the purpose of managing customer relationships and improving our services. Zoho CRM’s use of personal information is governed by its privacy policy.

Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests from public authorities.

Data Security

We implement reasonable security measures to protect the confidentiality and integrity of your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data.

Your Choices and Rights

You have the right to access, update, correct, and delete your personal information. You may also opt out of receiving promotional communications from us by following the instructions provided in such communications. Please contact us at privacy (at) koinoniaforge.org for assistance with any of these requests.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes without notice.

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